You can ask us to delete the personal data we hold about you at any time.
How to request deletion. Send an email to privacy@link-fluence.com from the email address linked to your LinkFluence account, with the subject "Data deletion request". If you connected a social media account (Instagram, TikTok or YouTube), tell us which one, so we can remove the connected data as well.
What happens next. We confirm your request within 5 working days and complete the deletion within 30 days. You do not need an account to make a request, and the request is free of charge.
What we delete. Your profile, your uploaded content and portfolio, your rate card, your messages, and any data we received through connected social media accounts, including followers, engagement and reach figures.
What we have to keep. We are legally required to keep certain records, in particular data relating to concluded contracts, payments and invoices. We keep this data only for as long as the law requires and use it for no other purpose.
Deleting your social media connection only. If you only want to disconnect a social media account without deleting your LinkFluence account, you can do this yourself under Settings, Social Connections. The data we received through that connection is removed.
Contact: LinkFluence Ltd, 167-169 Great Portland Street, London W1W 5PF, United Kingdom, privacy@link-fluence.com.
LinkFluence Ltd, 167-169 Great Portland Street, London W1W 5PF, United Kingdom — support@link-fluence.com